PUBLIC OFFER FOR THE "LEVEL 2" PROGRAM FOR THE PROVISION OF CONSULTING AND INFORMATION SERVICES
This public offer (hereinafter referred to as the "Offer") is made by ECU Limited (hereinafter referred to as the "Contractor"), registered number 76667088, having its address at UNIT B, 11/F YAM TZE COMM BLDG, 23 THOMSON RD, WAN CHAI, Hong Kong. This Offer is intended for individuals (hereinafter referred to as the "Customer") interested in participating in the "Level 2" program (hereinafter referred to as the "Program").
The terms and conditions set forth in this Offer apply exclusively to the "Level 2" program. The Customer’s acceptance of this Offer signifies their agreement with the terms, which form a binding contract between the Contractor and the Customer.
IMPORTANT CLARIFICATION
For certain participants, an individual contract may be concluded, clarifying details of cooperation, procedures, and rights. In the event of any discrepancies between the terms of the individual contract and the present Offer, the individual contract shall take precedence.
1. GENERAL PROVISIONS
1.1 The Contractor undertakes to provide information services in the form of distance learning (hereinafter referred to as the "Services"), and the Customer undertakes to pay for these Services in the manner and within the terms specified in this Offer.
1.2 The scope of the Services, including the number of training hours, duration, format of interaction, and conditions of provision, is determined by this Offer.
1.3 It is not required to sign a Statement of Services Rendered (Act of Services) to confirm the fact of service provision.
1.4 The Services are provided in Russian and English.
1.5 The Contractor is entitled to engage third parties to perform the Services, ensuring the confidentiality of the Customer’s information. The Contractor bears responsibility for the proper fulfillment of obligations by such engaged parties.
1.6 The electronic signature of this Offer is legally binding.
2. TERMS AND CONDITIONS OF SERVICE PROVISION
2.1 The Services are provided in the format of webinars, group work, individual meetings, practical sessions in small groups, and other formats.
2.2 The training covers 8 competencies and 37 markers of the International Coaching Federation (ICF), meeting the standards described on the ICF website (https://coachfederation.org/core-competencies).
2.3 Services are considered rendered even if the Customer was unable to attend the sessions. In such a case, the Customer is granted access to recorded materials for 180 days from the end of the Program. Access to the materials does not guarantee successful completion of the course, as this depends on meeting all conditions specified in clause 2.8.
2.4 The Contractor holds the copyright to all training materials. The Customer has no right to download, copy, or distribute the materials.
2.5 The use of the Contractor’s materials (including textual, graphic, video, methodological, and other materials) to create similar programs without written consent is prohibited. Any violation entails a penalty of $20,000 and immediate cessation of material use.
2.6 Materials of the Contractor include:
2.7 Use of class video recordings:
The recordings may be used for:
2.8 To receive the "Level 2" certificate, the Customer must:
2.9.1 An examination session is conducted in the format of an audio recording of a coaching session lasting up to 30 minutes, along with its transcript.
2.9.2 Each of the two examination sessions must be evaluated as "successful," confirming that ICF standards have been met.
2.9.3 The identities of the assessors and evaluation methodologies are not disclosed. Appeals are possible within 15 days, provided all necessary materials (audio recording, transcript) are submitted.
3. RIGHTS AND OBLIGATIONS OF THE PARTIES
3.1 The Customer has the right to:
4. REFUNDS
4.1 The Customer is entitled to a full refund (minus 13%) provided that a request is submitted within 7 days after the first or second webinar, if the training proves unsuitable.
4.2 The refund request must include:
5. UNIVERSITY POLICIES
5.1 The Contractor adheres to non-discrimination and inclusion policies. Participants are obliged to comply with codes of conduct, respect instructors and other students.
5.2 Complaints and suggestions are considered in accordance with the complaint submission policy published on the Contractor’s website.
5.3 The Contractor reserves the right to immediately terminate the contract with the Customer in case of violation of the university’s policies. A refund for services not rendered shall be issued minus 13%.
5.4 The full text of all policies is available on the Contractor’s official website and includes:
6. FINAL PROVISIONS
6.1 This Offer is governed by the laws of Hong Kong.
6.2 The Contractor has the right to make changes to the terms of the Offer. Updates take effect from the moment of publication on the website.
6.3 The Customer’s acceptance of the Offer is deemed as confirmation of agreement with its terms.
7. SCOPE OF SERVICES
Total scope: 150 hours of training (126 hours synchronously), including:
8. PAYMENT DETAILS
Payments are officially accepted in US dollars, euros, Hong Kong dollars, or other available currencies through an online payment system. Details of the online payment system will be provided by the Contractor separately.
9. TRAINING SCHEDULE
The start date of the course and the schedule will be indicated in the course confirmation letter or announcement. Classes are held twice a week for two hours, plus additional sessions specified in the course details.
10. PAYMENT SCHEDULE
PAYMENT OPTIONS AND PRICE PLANS
Services under this Agreement are available under various price plans. The Customer may choose from the following plans:
Standard Plan:
Includes the basic services specified in this Agreement.
Payment options:
Includes all the services of the Standard Plan plus 4 additional one-hour meetings. These additional meetings are intended to provide personalized support.
Payment options:
The Customer agrees to comply with the chosen payment schedule to maintain access to the services. Failure to comply with the payment schedule may result in penalties or the termination of service provision, as indicated in this Agreement.
Note: Details regarding installment amounts, payment dates, and potential discounts for one-time payments will be provided upon registration, based on the selected plan. Failure to comply with the payment schedule may result in penalties or the termination of service provision, as indicated in this Agreement.
11. PAYMENT INFORMATION
Payments are processed through secure online payment systems. Specific instructions and payment links will be provided upon course registration.
12. CONTACT INFORMATION
ECU Limited, registered at: UNIT B, 11/F YAM TZE COMM BLDG, 23 THOMSON RD, WAN CHAI, Hong Kong, Registration Number 76667088.
Email: ecu.education.manager@gmail.com
This public offer (hereinafter referred to as the "Offer") is made by ECU Limited (hereinafter referred to as the "Contractor"), registered number 76667088, having its address at UNIT B, 11/F YAM TZE COMM BLDG, 23 THOMSON RD, WAN CHAI, Hong Kong. This Offer is intended for individuals (hereinafter referred to as the "Customer") interested in participating in the "Level 2" program (hereinafter referred to as the "Program").
The terms and conditions set forth in this Offer apply exclusively to the "Level 2" program. The Customer’s acceptance of this Offer signifies their agreement with the terms, which form a binding contract between the Contractor and the Customer.
IMPORTANT CLARIFICATION
For certain participants, an individual contract may be concluded, clarifying details of cooperation, procedures, and rights. In the event of any discrepancies between the terms of the individual contract and the present Offer, the individual contract shall take precedence.
1. GENERAL PROVISIONS
1.1 The Contractor undertakes to provide information services in the form of distance learning (hereinafter referred to as the "Services"), and the Customer undertakes to pay for these Services in the manner and within the terms specified in this Offer.
1.2 The scope of the Services, including the number of training hours, duration, format of interaction, and conditions of provision, is determined by this Offer.
1.3 It is not required to sign a Statement of Services Rendered (Act of Services) to confirm the fact of service provision.
1.4 The Services are provided in Russian and English.
1.5 The Contractor is entitled to engage third parties to perform the Services, ensuring the confidentiality of the Customer’s information. The Contractor bears responsibility for the proper fulfillment of obligations by such engaged parties.
1.6 The electronic signature of this Offer is legally binding.
2. TERMS AND CONDITIONS OF SERVICE PROVISION
2.1 The Services are provided in the format of webinars, group work, individual meetings, practical sessions in small groups, and other formats.
2.2 The training covers 8 competencies and 37 markers of the International Coaching Federation (ICF), meeting the standards described on the ICF website (https://coachfederation.org/core-competencies).
2.3 Services are considered rendered even if the Customer was unable to attend the sessions. In such a case, the Customer is granted access to recorded materials for 180 days from the end of the Program. Access to the materials does not guarantee successful completion of the course, as this depends on meeting all conditions specified in clause 2.8.
2.4 The Contractor holds the copyright to all training materials. The Customer has no right to download, copy, or distribute the materials.
2.5 The use of the Contractor’s materials (including textual, graphic, video, methodological, and other materials) to create similar programs without written consent is prohibited. Any violation entails a penalty of $20,000 and immediate cessation of material use.
2.6 Materials of the Contractor include:
- Textual materials: Methodological guides, outlines, workbooks, scripts, and other written documents created for this course.
- Presentations and graphic materials: Slides, infographics, diagrams, specifically developed for training within the course.
- Video content and recordings: Lectures, practical sessions, demonstration materials recorded during the course.
- Methodologies and approaches: Unique teaching technologies, game mechanics, scenarios, and interaction models that are part of the educational approach.
- Software and technological tools: Platforms, applications, or systems developed for the implementation of the course.
- Course structure and design: The logic of module construction, sequence of topics, structure of the educational process, unique to this course.
2.7 Use of class video recordings:
The recordings may be used for:
- Creation of training materials.
- Conducting research to evaluate student learning outcomes and improve educational models.
- Selling the course recordings for subsequent training of new students.
- Marketing and educational purposes, including the demonstration of recordings as part of presentations, webinars, and other events.
2.8 To receive the "Level 2" certificate, the Customer must:
- Attend at least 50% of the classes in real-time.
- Successfully complete 7 hours of group and 3 hours of individual mentoring.
- Pass 2 examination sessions that meet ICF PCC-level standards.
2.9.1 An examination session is conducted in the format of an audio recording of a coaching session lasting up to 30 minutes, along with its transcript.
2.9.2 Each of the two examination sessions must be evaluated as "successful," confirming that ICF standards have been met.
2.9.3 The identities of the assessors and evaluation methodologies are not disclosed. Appeals are possible within 15 days, provided all necessary materials (audio recording, transcript) are submitted.
3. RIGHTS AND OBLIGATIONS OF THE PARTIES
3.1 The Customer has the right to:
- Receive services of proper quality.
- Unilaterally terminate the contract with a refund for services not rendered, less 13% to cover banking expenses and taxes.
- Submit an appeal regarding the results of the examination sessions within 15 days, providing the necessary materials.
- Pay for the services in a timely manner.
- Comply with the policies and rules of conduct established by the Contractor.
- Unilaterally terminate the contract with a refund for services not rendered, less 13% to cover banking expenses and taxes.
- Use video recordings of the classes to create educational and marketing materials (with the Customer’s option to refuse the use of their recordings for marketing purposes before the completion of the program).
- Provide the services within the timeframes and scope specified in this Offer.
- Ensure the confidentiality of the Customer’s data.
4. REFUNDS
4.1 The Customer is entitled to a full refund (minus 13%) provided that a request is submitted within 7 days after the first or second webinar, if the training proves unsuitable.
4.2 The refund request must include:
- The Customer’s full name;
- The refund amount;
- The payment date;
- The account or card details;
- Proof of payment (receipt);
- The reason for the refund.
5. UNIVERSITY POLICIES
5.1 The Contractor adheres to non-discrimination and inclusion policies. Participants are obliged to comply with codes of conduct, respect instructors and other students.
5.2 Complaints and suggestions are considered in accordance with the complaint submission policy published on the Contractor’s website.
5.3 The Contractor reserves the right to immediately terminate the contract with the Customer in case of violation of the university’s policies. A refund for services not rendered shall be issued minus 13%.
5.4 The full text of all policies is available on the Contractor’s official website and includes:
- General policy regarding people with disabilities;
- Complaint submission policy;
- Attendance and course participation policy;
- Non-discrimination policy;
- Partial course completion policy;
- Data processing and confidentiality policy.
6. FINAL PROVISIONS
6.1 This Offer is governed by the laws of Hong Kong.
6.2 The Contractor has the right to make changes to the terms of the Offer. Updates take effect from the moment of publication on the website.
6.3 The Customer’s acceptance of the Offer is deemed as confirmation of agreement with its terms.
7. SCOPE OF SERVICES
Total scope: 150 hours of training (126 hours synchronously), including:
- Workshops
- Practice in triads
- Group mentoring: minimum of 7 hours
- Observed group sessions
- Individual mentoring: minimum of 3 hours
- Supervisions
- Testing
- Additional lessons - 4 hours (only for extended tariff)
8. PAYMENT DETAILS
Payments are officially accepted in US dollars, euros, Hong Kong dollars, or other available currencies through an online payment system. Details of the online payment system will be provided by the Contractor separately.
9. TRAINING SCHEDULE
The start date of the course and the schedule will be indicated in the course confirmation letter or announcement. Classes are held twice a week for two hours, plus additional sessions specified in the course details.
10. PAYMENT SCHEDULE
PAYMENT OPTIONS AND PRICE PLANS
Services under this Agreement are available under various price plans. The Customer may choose from the following plans:
Standard Plan:
Includes the basic services specified in this Agreement.
Payment options:
- Installment payment schedule: Total cost of $2440, divided into 7 monthly payments of $349 each. The first payment must be made before the start date of the chosen course, and the remaining 6 payments must be made every subsequent 30 days (1 payment every 30 days).
- One-time payment: A single payment of $2090, payable before the start date of the chosen course.
Includes all the services of the Standard Plan plus 4 additional one-hour meetings. These additional meetings are intended to provide personalized support.
Payment options:
- Installment payment schedule: Total cost of $3070, divided into 7 monthly payments of $439 each. The first payment must be made before the start date of the chosen course, and the remaining 6 payments must be made every subsequent 30 days (1 payment every 30 days).
- One-time payment: A single payment of $2690, payable before the start date of the chosen course.
The Customer agrees to comply with the chosen payment schedule to maintain access to the services. Failure to comply with the payment schedule may result in penalties or the termination of service provision, as indicated in this Agreement.
Note: Details regarding installment amounts, payment dates, and potential discounts for one-time payments will be provided upon registration, based on the selected plan. Failure to comply with the payment schedule may result in penalties or the termination of service provision, as indicated in this Agreement.
11. PAYMENT INFORMATION
Payments are processed through secure online payment systems. Specific instructions and payment links will be provided upon course registration.
12. CONTACT INFORMATION
ECU Limited, registered at: UNIT B, 11/F YAM TZE COMM BLDG, 23 THOMSON RD, WAN CHAI, Hong Kong, Registration Number 76667088.
Email: ecu.education.manager@gmail.com
